Support
SUPPORT AND QUALITY: ENSURING CONTINUED LEGAL PERFORMANCE
The benefits of the Legal Suite solution are closely related to the availability, quality, and sustainability of its functionality. To best serve its customers, Legal Suite has developed a comprehensive line of support services .. The Support & Quality division helps solve technical problems and provides instructions on the best use of Legal Suite modules. We offer:
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A range of maintenance services available in three service levels: Classic, Premium, and Strategic
- Telephone and electronic assistance
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Private and secure access to the web portal for tracking issue reports and requests for improvements
Legal Suite offers you complete support service. Its mission is to accompany you day to day in the use of our solutions. We strive to enable you to benefit from all the technical and functional innovations available to you.
The goal of support is also to be proactive and to follow you in the use of our solutions in order to anticipate your needs. This enhances the user experience. We also place great importance on the quality of our relationship with our clients. This is why our support listens to you to answer all your questions and queries on the Legal Suite range of software.
The goal of support is also to be proactive and to follow you in the use of our solutions in order to anticipate your needs. This enhances the user experience. We also place great importance on the quality of our relationship with our clients. This is why our support listens to you to answer all your questions and queries on the Legal Suite range of software.
The advantages of Legal Suite support
Legal Suite is designed to assist you in using and getting the most out of our solutions. Our dedicated teams listen closely to you to help you optimally manage your legal department.
Other services
Legal Suite's range of services also includes Consulting and TrainingLearn More
To learn more about our range of legal software programs or our legal services