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Providing answers when you need them

To gain the most value from your Legal-Suite software, our expert team provides ongoing support to answer your questions and quickly resolve any technical issues. 

Multiple Service
Plan Options

Telephone &
Electronic Assistance                      

Track Issues on
Our Secure Portal 

The Legal Suite Support & Quality team helps you reap the benefits of your investment.

Choosing the right partner to support your people, your operations, and your technology helps protect your investment for the long term. Legal Suite offers a world-class support team that provides advanced expertise to ensure you fully benefit from your software investment. 

Are you looking for a support experience that is tailored to your needs, and transparent?

Our team puts you first, right where you belong. As your support partner, we have earned a reputation for excellence based on our commitment to helping our customers promptly resolve issues, and proactively prevent them. Our support team will help you gain confidence in operating our legal software and save time with streamlined reporting of issues. 

Spot-on responses from our Legal Suite services team.

We know you can’t afford downtime caused by delayed response and resolution times, long support calls, or inexperienced resources. That’s why we offer our best, most experienced resources to provide efficient and engaged customer service. 

The Support & Quality division helps solve technical problems and provides instructions on the best use of Legal Suite modules to improve business processes for your organization.

We offer:
  • A range of maintenance service plan options for three service levels Classic, Premium, and Strategic. We’ll review the details and help you choose the best fit for your organization. 
  • Report any issues via telephone or email to reach a knowledgeable team member who will respond promptly. 
  • Access our private and secure web portal for tracking issue reports or submit requests for improvements.

Legal Suite offers you complete support service with a mission to empower you on the optimal use of our solutions.
We’ll give you a heads-up on new functionality so you can take full advantage of Legal Suite innovations. 

We build quality relationships with our clients by listening carefully and answering your questions thoughtfully.