FAQ In-House Solution

Here are our most frequently asked questions.

Here are our frequent asked questions. Don't hesitate to contact us directly if you cannot find the answer. 

Are you able to integrate with Sharepoint

Legal Suite software interfaces with most ERPs and databases available (SAP®, Oracle®, SharePoint®, Documentum®, etc.). Whether to exchange data via flat files, batch treatment or webservices, the flow of data is assured by Legal Suite (whether in import or export mode). 

Moreover, the integration with SharePoint enables users to access all of the documents stored into SharePoint without any difficulty: search engine, read-only access, modification access, document filing tree, etc.

Is Legal Suite an Electronic Document Management (EDM) solution ?

Indeed. Our software features the characteristics of an EDM system, such as drafting a document from a clause library, direct full text search on the content of a document, version management, approval workflow and integration with word processing solutions (Microsoft® Word, OpenOffice®, etc.).

Is Legal Suite a knowledge management system ?

It is. The system is a true data repository, and it guarantees the durability and preservation of the in-house legal memory: file description and upload of its electronic documents, audit trail, multi-criteria and full text search function, dashboards and statistics that are easily customizable.

Can we expect any return on investment (ROI) with Legal Suite Software

In response to a legitimate return on investment (ROI) response, the Legal Suite application provides users with real productivity, increased traceability, optimized time management, and real management of the service provided. The Legal Suite application is the guarantee of risk management through information management.

Tell me more about the maintenance

From the day of operation, Legal Suite provides assistance with both corrective and upgrade maintenance to users who subscribed to an annual maintenance agreement.
Our corrective maintenance services provide access to customer support management tools and telephone assistance. 
Legal Suite’s in-house counsel and computer engineers are available to guarantee a smooth and long-lasting usage of your Legal Suite software.

Do you provide any documentation to our IT department?

In order to ease the administration and understanding of database structure, Legal Suite provides you with the adequate technical documentation. First, the installation manual guides the system administrator for the software installation and system configuration. Second, the database model dictionary is extracted to give the administrator information on tables and fields.

What about the interaction with our AntiVirus ?

In order to ease the administration and the understanding of database structure, LEGAL SUITE provides you with the adequate technical documentation. First, the installation manual guides the system administrator for the software installation, and the system configuration. Second, the database model dictionary is extracted to give the administrator information on tables and fields.

How does Legal Suite deal with security?

Legal Suite is capable of encrypting the communication and data exchanged between its applications and other system applications, including the GO-IT standards.

Legal Suite also ensures security at the data entry level. For each type of data managed by the Software, its integrity is verified directly in the browser. This validation ensures a correct insertion in the database. Here are a few examples: 
  • A date field must be entered with one of the correct patterns to be validated
  • A text field must be inferior to the maximum length
  • A float value must contain only numeric values

For system audit, two types of logs are also provided to the customer:
  • System Log: added to the application server log, Legal Suite provides extra logs, configurable by the system administrator (available levels: Error, Debug, Info). These logs provide information on system events, as database requests, startup and shutdowns, etc.
  • Audit Log: the Audit Log is accessible through the Legal Suite Administration Module interface. The audit targets all the actions taken by users, inside the Legal Suite application.
    The protection of the Legal Suite program and data integrity requires the implementation or the extension by your IT Department of current state of the art tools, resources and procedures of security, protection or back-up adapted to its information system. In order to protect access to the intranet the IT.
The protection of the Legal Suite program and data integrity requires the implementation or the extension by your IT Department of current state of the art tools, resources and procedures of security, protection or back-up adapted to its information system. In order to protect access to the intranet the IT department must implement appropriate security procedures. Additionally, your IT department must schedule regular backups.

Are there any requirements regarding client workstations?

Legal Suite's solutions, including Legal Business Doc, were coded to work in N-tiers environments. Deployment insures client workstations are able to access the software via a standard Internet Browser.

Are there any restrictions and constraints on the number of files to be uploaded ?

Legal Suite's system does not impose any limit to the number of record collection that can be created in the application / database, nor does it limit the size of those records, data fields or terminology.

Where are the files stored?

Files are stored on a file server. The service account will be used to access the folder. There are no restriction on the type of documents that can be uploaded and shared in the system. Wherever available in the Module, the attached documents tab allows users to share and have access to documents previously uploaded.

How does one user authenticate himself/herself ?

A user's authentication can be done within the application itself, or through an LDAP server. If an LDAP server is used, the connection can be established with a service account or an anonymous account.

Single-sign-on (SSO) can be implemented using the HTTP headers or using an SSO server. User rights are managed within the application.

Is the software installed online or on an internal server?

Legal Suite software is a multi-platform Intranet and Internet application. Depending on your internal security procedures, you can elect to have it installed on your server or as a hosted solution (SaaS mode).

Does Legal Suite integrate with e-mail system?

Legal Suite uses an external SMTP server to send all notifications, alarms and workflows to your inbox, whether Microsoft Outlook, Lotus, etc.

Will the software save time in managing my caseload ?

Absolutely! Not only will you be more organized but you will also be more efficient as Legal Suite software will help you streamline your workload and collaborative processes.

I am looking for a reporting system. What can Legal Suite do for me?

Legal Suite software offers a real-time reporting system. Each module allows users to easily:
  • Build and manage custom ad-hoc reports 
  • Print predefined recurrent reports
Moreover, we also offer an audit trail function that allows users to globally report on all the modules that have been selected by the legal department. These Key Performance Indicators can help you set clear benchmarks and enable you to measure and communicate your value and productivity to your clients.

Is Legal Suite available in foreign languages ?

Yes, the software is available in English, French and Spanish. We also provide other optional application languages.

Is the program easy to learn and to use?

Definitely. The software has been researched and developed by fellow in-house counsel who understand that technology must not hinder productivity. Information Management must flow seamlessly. Moreover, upon implementation, we provide effective onsite live training or remote training, and we provide you with user manuals.

We are a small legal department. Are your solutions adapted to our size ?

Absolutely! We work with any law department, regardless of size and location.

"Created by in-house counsel for in-house counsel." What does it mean ?

Our founder was a former General Counsel who realized that law departments had no tools dedicated to their practice. From Day 1, the modules and tools have been researched and developed by Legal Suite in-house counsel alongside technical engineers.

How can I convert my existing data into Legal Suite's software ?

To ensure protection of your in-house legal and administrative memory while avoiding any waste of time caused by data re-entry, Legal Suite offers its experience and expertise in data conversion.
Subject to compatibility with our database framework, Legal Suite offers data conversion services, often essential to save large volumes of past and current files and which manual entry would be too costly or time-consuming for our clients. Through development of a conversion function, all or part of your data source would be converted into Legal Suite's target data.

Is the software configurable ?

The software is highly configurable. Not only can an administrator instantly modify fields and drop-down menus in the application by herself/himself, but she/he can also add fields and even tabs with the Advanced Administration module

Can I only select the legal suite modules that are relevant to my in-house practice ?

Legal Suite is an a-la-carte system: Each corporate legal department can pick the modules that fit its practice(s). For each module, tasks include creation, modification and protected-deletion of files, data extraction, report generation, search engine, and many more features.
Should you have several legal issues that require to be managed (for example: litigation cases, intellectual property matters and contracts), the modules are built around the same core engine to allow them to integrate and communicate with one another.

Can the system integrate with existing technologies?

Legal Suite software works as well on Intranet as on Extranet multi-platforms, according to web-based software architecture, using a thin client and according to the J2EE standards (see page Technologies). Our modern and stable technology (Java J2EE) is a major advantage to easily integrate with our customers' computer architecture.
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