KFC & Legal Suite Success Story

KFC & Legal Suite Success Story

Published on : 05/04/2020 05 April Apr 04 2020

KFC Optimizes its Contracts and Real Estate Portfolio Management.
Success story of a major project at KFC’s legal department: the implementation of Legal Suite Contract and Real Estate Management modules. The leader in the fast food industry was nominated in the 2013 Trophy for best legal IT project, in the risk and real estate management category.


Renowned for more than 70 years for its famous chicken recipes, KFC operates 18,000 fast food restaurants in 110 countries. In France, the network employs 8,000 staff in 157 restaurants. KFC, a subsidiary of the Yum! Brands Group (KFC, Pizza Hut, Taco Bell), offers an alternate and original experience to French consumers. KFC is based in Louisville, Kentucky, and Yum! Brands Inc. is the global leader of the restoration theme, with nearly 38,000 restaurants in 125 countries.


The development of the group’s activities, which seeks to open another 150 restaurants in France by 2017, requires the strong involvement of the legal department. Its major mission is to help the companies’ various internal clients and to optimize and secure their activity in all areas.

With the project of implementing a software to manage any type of contracts and commercial leases, KFC’s legal department had the following main objectives :
  • Facilitate the management of real estate documents and franchise contracts;
  • Increase both in-house counsel’s proactivity and collaborative work;
  •  Modernize the legal department’s working tools;
  • Have an optimum mapping of its real estate portfolio. 


After a request for information launched in 2012, KFC chose a software that responded to its specific needs. Legal Suite met its requirements as a solution that is complete and offering a multitude of features, in particular because KFC found it :
  • Easy to use and suitable for the terminologies of the company and its work processes;
  • Secure and accessible in full web;
  • Flexible and scalable for additional modules that integrate seamlessly in the entire system;
  • With personalized access codes for each user;
  • Efficient in contract life cycle management (alerts, notifications, reporting, advanced search, classification, archiving, etc.). 

Project Implementation

KFC opted for the Contracts and Real Estate modules, associated with the Directory module.  The Legal Suite teams closely accompanied the legal department to understand their needs, and to help customize some of the features according to the management rules defined by KFC and its organizational context.

In order to optimize the deployment of the software solution in SaaS mode, the company mobilized resources dedicated to managing the project, integrating the contracts and enriching the software platform.

The implementation of the Legal Suite modules was strengthened through training courses to transfer both software skills and management autonomy to KFC’s legal department.

Results and Benefits

KFC relates today having an effective and secure system to manage contracts and leases. “The modules implemented with the Legal Suite team have allowed us to ensure better management of our real estate and all of our contracts, but also to perform macro and micro economic activity analyses through the software’s reporting features.” says Alexandre Brunelat, KFC Legal Director, nominee for the 2013 Trophy for best legal IT project, in the risk and real estate management category, during Legal Suite’s Legal Performance Day.

The Legal Department benefited as well from a real-time visibility of all contracts (renewals, contractual obligations etc.) and can now develop strategies to prevent financial and legal risks.



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